Frequently Asked Questions
- I love your Belle Brummell jackets! How do I place my order?
- I love your jackets and would like to see them before making my choice. How do I do that?
- I have booked a private appointment but need to change or cancel it. Is this possible?
- If I order the jacket only but want to buy the collar and cuff option later, can I do that?
- How do I know what size is right for me?
- I would love to see your fabric options before confirming my order. Is this possible?
- How long will it take to receive my Belle Brummell jacket?
- Do you allow returns or refunds?
- VAT Tax free sales for UK visitors
- What is Belle Brummell?
- What inspires your designs?
- What is a “Long” jacket?
- What tailoring techniques do you use?
- What materials do you use?
- How do I style my jacket?
- Where is Belle Brummell based?
- How can I stay in touch with BB products and services?
There are several ways to place your order with us; online, on the telephone or by private appointment at our partner showroom on Savile Row, London. Each method will allow you to customise your jacket to your individual fit requirements and choose your collar and cuff accessory sets. We require a non-refundable deposit of 50% to begin tailoring your Made-to-Order garment, with the balance due before shipping your order.
Our full ‘Belle Brummell 2023 Collection’ will be available for your viewing and to try on at our partner showroom, Holland and Sherry, at 31 Savile Row, London starting September 15, 2023. We invite you to contact us to book a private appointment with our Senior Styling and Fit Consultant, or if you are unable to visit us in London, we can offer your appointment via Zoom.
We kindly ask for a minimum of 2 working days’ notice for a cancellation or change of appointment.
We offer detachable collar and cuff sets to embellish your jacket and take it from a daytime to evening style. If you order these, the jacket will be made with the attachments in place. This cannot be done later, so please consider your needs when you make your order.
Once you have made your private appointment with our Senior Styling and Fit Consultant, you will be guided through the process of finding your correct size and fit. If your appointment is in person at our partner showroom in London, your measurements will be taken and you will be able to try on our jackets. If your appointment is via Zoom or telephone, we will guide you in taking your own measurements. You can also see our online Size and Fit Guide.
We offer personal styling appointments at our partner showroom in central London. However, if you are unable to join us in person, we will send out a presentation pack including swatches and trim options, at a small cost, talking you through everything during your online or telephone appointment instead.
Once your order has been confirmed, your jacket will be tailored and dispatched within 6-8 weeks and you will receive updates during the process. UK deliveries take 1-2 business days via DHL and international orders will take 2-3 business days via Fedex. You will receive your tracking number and further details on dispatch. Please note that delivery times can be affected by factors such as weather, industrial action or similar occurrences beyond our control. We commit that we will do all we can to get the garment to you as quickly as possible and stay in touch throughout. Please see our Delivery and Shipping Policy for more details.
Your Belle Brummell jacket is made-to-order, including options to customise your style and fit. We are here to offer advice and guide you in finding your perfect option at your private appointment online, by phone or in person, so you are completely confident in your purchase. Once your order is confirmed and 50% non-refundable deposit paid, we do not offer refunds, exchanges or returns. One of our core values is that we stand behind our product and they are of the highest quality. If you have any issues with your jacket, please get in touch within 72 hours of receipt and we commit that our tailors will address your concerns without charge. Please see our Terms and Conditions or contact us for more details.
The UK government has currently ended its program for visitors from non UK countries to make purchasers VAT tax free. We hope this program will be restarted soon. However, if you are a non UK citizen and the jacket you purchase is being delivered outside of the UK, there will not be a VAT charge for your purchase.
We are a British luxury brand creating elegant Long Jackets inspired by our Founder’s passion for 18th and 19th century British couture. Each piece is made with the expertise of Savile Row whilst honouring the female silhouette, for the confident woman of today.
Creating our Belle Brummell Long Jackets begins with the vision of our Creative Director, Claudia. Originally trained in classical opera and theatre, followed by a career in classical interior and architectural design, Claudia infuses her passion and experience into the process. Inspiration for our collection of Jackets came from original designs of George Frederick Worth, Christian Lacroix, Marie Antoinette’s clothing designer Rose Bertin, and our namesake Beau Brummell. The final profile for our Jacket references traditional men’s frock coats and women’s riding jackets from Savile Row.
Our ‘Long Jackets’ are named so, simply because the Jacket itself is a bit longer than usual. In regular women’s tailoring, the cut is often based on the equivalent male style, with the hem cut in a straight line across the hip. This is usually the widest part of a woman’s body and is often unflattering, not taking into account the difference in the female silhouette. Our longer profile offers an increased vertical line to the Jacket, which is more flattering and prevents the hem stopping sharp across the thighs and bottom. We also complete our Jackets with inverted pleating at the back and a scalloped hem. Our ‘tailoring tour de force’ provides elegant movement at the back as you confidently walk by.
Our Head Tailor trained on the prestigious Savile Row in London, synonymous with quality and expertise in the word of suit-making. Early in her career she also won the much-coveted ‘Golden Shears’ for the best work produced on Savile Row, and later she returned as a teacher. She uses bespoke tailoring methods that are often known as Savile Row techniques including crown shoulders and piping. These details create a structured jacket which enhances and flatters the female silhouette, whilst ensuring we maintain comfort for the wearer. Her level of expertise and female viewpoint ensures the highest quality tailoring for our unique designs.
Once the designs are established, the painstaking process of acquiring the finest luxury fabrics and trims begins. We focus on British and European made options in line with our core values. We source the finest British woven three-season woollen fabrics through Holland & Sherry, a preferred fabric vendor for Savile Row. Wool is a responsible choice for our heritage style Jackets due to its varied natural qualities. It is durable, renewable, breathable, flame-resistant, water repellant, hypoallergenic, requires little cleaning and perfect for the changeable British climate.
We purposefully combine feminine satin jacquards, plush velvets and creamy satins, with traditionally masculine fabrics, including mid-weight wools, tweeds and twills. This gives our Jackets their structure and durability, whilst maintaining their feminine style.
Passementerie and ornaments are a key part of Belle Brummell’s style vocabulary. Wide architectural bands of embroidery or 3-dimensional edging borders on velvet cuffs are applied with meticulous craftsmanship and finished to the highest standard. Each Jacket features custom gold-gilt Belle Brummell buttons, sparkling jet black bead buttons or matching couture silk buttons, which are all applied by hand. For a final flourish, detachable silk ornamental drops grace the back of each Jacket.
The beauty of our Jackets is in the detail and their timeless quality, ensuring that they always look fantastic, from weekday lunch to weekend jaunt, daytime meeting to evening event. We have also created detachable collar and cuff sets which snap into place and complete the look. Options include pique cotton, silk satin or velvet detailing, for an opulent finish. This reduces the need for jewellery or even a blouse underneath, our jacket gives you a perfectly pulled together look with a single garment.
Belle Brummell HQ is based just outside Brighton on the south coast of the UK. Our jackets are developed and handmade in London.
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