Delivery and Shipping
As of September 2023, your jacket will be tailored and dispatched within 8-10 weeks and you will receive updates during the process. We will notify you of the completion of your jacket immediately after our quality control process is completed. On dispatch you will receive your tracking number and estimated delivery date. UK deliveries generally take 1-3 business days and international orders will take 3-5 business days, after dispatch. We provide fully tracked Free Shipping on all orders, but please note that you will be responsible for any additional international taxes or duties required on receipt.
Please note that delivery times can be affected by factors such as weather, industrial action or similar occurrences beyond our control. We commit that we will do all we can to get the garment to you as quickly as possible and stay in touch throughout. For any updates regarding delivery, you can call or email us. In such cases, we will contact the shipper and will advise you of next steps to complete the shipping process. Once the shipper confirms that the jacket was delivered successfully we will also confirm that with you.